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A new-customer plan for a precision engineering firm

A growth consultancy shows a West Midlands manufacturer how much of its order book depends on two customers, then lays out six months of work to win buyers in two new sectors.

Sent by
A growth consultancy
Written for
A precision engineering firm
Document
Plan
Interactive parts
An order book chart and phases that open
The top of the document on a laptop

Inside the document

These are screenshots of the published page. Pick a part to see it.

Screenshot: Where things stand
Screenshot: Sectors compared
Screenshot: The plan by phase

The brief

The managing director knew the firm relied on a few customers but had never seen it charted. The consultancy wanted a plan the board could approve in one meeting.

The chart comes first, because it makes the case for the rest of the plan.

Background

The ONS counts about 130,000 manufacturing businesses registered for VAT or PAYE in March 2025, 4.8% of the UK total, down from 136,000 in 2023.1

The ONS Blue Book also shows that production industries, which include manufacturing, contributed 12.4% of UK gross value added in 2024.2

  1. Office for National Statistics, "UK business: activity, size and location: 2025" (24 September 2025)
  2. Office for National Statistics, "UK National Accounts, The Blue Book: 2026", industrial analysis
The same document on a phone
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